How does the bidding process work?
This all depends on the size of the project. Smaller Commercial Projects which only involve a small amount of perimeter or tree lighting can be done without a one on one consultation. However, for larger projects, we will have an initial meeting to go over the scope of the project and/or to brainstorm ideas, followed by a formal bid (usually within a few days). The first thing to do is CONTACT US.
When is a good time to discuss my commercial project?
We recommend clients give us as much lead time as possible. FHL is a year-round operation so clients are free to contact us at anytime. However, we’d prefer to get the ball rolling on new projects before September 1st.
Who removes the lights? Who stores the lights?
We will return to remove the lights during the first 3 weeks of January, unless you request a special removal time. All lights will be stored by FHL unless client wishes to store them.
What kind of lights can I choose from?
For in-depth descriptions of the Christmas lights available, please CLICK HERE to visit our products page
Do we have to buy the lights from you?
No. We give our clients the option to either purchase or rent lights – whatever makes the most sense for you.
What if I have my own lights?
This is dependent on a few specific peices of informaton. Because we are committed to the highest quality of professional lighting, we prefer to know the quality and condition of the lights we are using. When we are discussing the lighting dispaly we will ask you a series of questions to determine if we can hang the lights.
Can you handle any size commercial project?
Yes. The ownership of this company has been responsible for the installation and upkeep of some of the largest holiday lighting displays in all of Washington. We are a leader in the holiday lighting industry and have a wealth of knowledge in commercial installation. Feel free to CONTACT US for references from our larger clients. In addition, we have ties to other leaders in the lighting industry around the country. These relationships allow us to exchange ideas, ask questions, and get answers, ultimately improving our end product to you.
What if I have a problem, who do I call?
If you have any questions or concerns, please call 206-938-7405 as soon as possible. We work hard to answer each call, but if you have to leave a voicemail, be assured that we will call back as promptly as possible. You can also send us an email at email@example.com. Our goal is to have a service tech out to help you within 24 hours.
When do you expect payment?
Deposit payments are due upon receipt of your invoice, unless otherwise agreed upon. Net 30 days options are available for progress billings if pre-approved.
Are you bonded and insured?
We are fully insured by Red Shield Insurance Company, with a $2,000,000 General Aggregate policy, and a $1,000,000 Personal Injury policy. To learn more, feel free to contact our insurance agent, Ken Yocum of Red Shield, at 206-230-0111.
What locations do you serve?
We are proudly installing holiday lighting in the following zip codes:
98004 98034 98075 98119 98195
98005 98036 98082 98122 98199
98006 98037 98083 98124 98275
98007 98039 98087 98125
98008 98040 98102 98126
98009 98043 98103 98133
98011 98044 98104 98134
98012 98046 98105 98136
98015 98050 98106 98144
98020 98052 98107 98145
98021 98055 98108 98155
98024 98056 98109 98160
98026 98059 98112 98171
98027 98065 98115 98174
98028 98072 98116 98177
98029 98073 98117 98178
98033 98074 98118 98185